Frequently Asked Questions
The photos are free because we're asking you to complete a short survey in exchange for the photos you want to download.
All of our questions are multiple choice, they will be related to the event that you were photographed at.
No, we've designed the survey to be quick and easy to complete. We'll only ever ask you one question for every photo you wish to download so it's always a fair trade.
The photobook is where we store the photos that you'd like to download, it acts like a shopping cart for images.
Once you've selected your images and completed the survey you'll be asked to confirm your email address, we'll send a link to download your photos to this email.
If you don't receive your download email then please get in touch via the Contact Us page, be sure to let us know what images you were trying to download.
Yes, you'll be able to download as many photos as you like, all we ask is that you answer one question for each photo.
Yes, you won't be able to print the photo directly from the website as it'll have a watermark on it but once you receive the download link you'll be able to print the images.
There's a number of ways that you can share an image with a friend, all of these are available when clicking on a specific image. Icons for email, Facebook, Twitter and Google + indicate our sharing options.
By clicking on the image icon on a specific image, this will take you through to the image details page.
If there's a photo of you on our website that you'd like to be removed then please email us through the Contact Us section of the website. We'd need to know what image it is and why you'd like it to be removed.
We ask you to login so that we can make sure that we have a record of the questions that we've asked you and don't keep asking you to answer the same questions over and over again.
Your information will be stored securely by inphota in line with the Data Protection Act guidelines.
The information that you provide will be anonymised and shared with our third party partners. These companies and brands value their customers feedback as it helps improve future products and services.
In the event that you have opted in then we will occasionally share your email address with carefully selected third parties. If you've unchecked this during registration or in the Update Details section then we will not.
Want to talk more about how we can work together then please get in touch via the Contact Us page.